Administration Management & Telephony
We handle all your office needs, offering a wide range of administrative services. Our team is proficient in creating professional letters, emails, and documents with high-quality graphics and text.
If you don’t see a specific service listed, just give us a call – we can handle any type of office work you need.
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→ Phone, diary, and email management
→ Call answering/forwarding and conference call setup
→ Letter/email writing
→ Canned email template setup and crafting email invitations
→ Document formatting and typing
→ Typing up handwritten notes, copy-typing, and audio-typing
→ Creation of reports and visuals, PowerPoint slides, and videos
→ Business proposal documents
→ Proofreading and editing, including audio/video transcriptions
→ Data entry, electronic filing, and document organisation
→ Online meeting/teleconference setup
→ Booking, coordinating, and managing meetings
→ Meeting note transcription and liaising with delegates
→ Preparing and issuing meeting agendas and minutes
→ Accommodation and travel booking/coordination
→ Sourcing products and suppliers
→ Investigating software options
→ Legal Secretary Services: Specialised support for legal practices with administrative tasks and document preparation.
Webpage Authoring, Social Media & Advertising
Your online presence is vital.
We handle your website design, social media management, and advertising, ensuring your business stays in the public eye. Our team covers all major social media platforms and traditional advertising methods.
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→ Website design and publishing
→ Social media setup, monitoring, and updating
→ Creation of social media graphics and scheduling content
→ Traditional advertising in newspapers, brochures, and other publications
→ Platforms we manage: LinkedIn, Facebook, Twitter, WhatsApp, Instagram, Pinterest, Google
I.T Solutions
24/7 Help Desk Support – Always Here When You Need Us
IT issues can arise at any time, and when they do, your business needs fast, reliable support. Our dedicated help desk team is available 24/7 to resolve technical problems quickly, ensuring minimal disruption to your operations.
We offer comprehensive IT support services, from proactive monitoring to rapid troubleshooting, helping businesses of all sizes eliminate downtime, enhance security, and improve efficiency. Whether you're a small business needing occasional IT support or a growing enterprise requiring full-scale managed IT services, we tailor our solutions to meet your unique needs.
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→ 24H rapid response times to keep your business running
→ Assistance with software, hardware, and network issues
→ User-friendly guidance for employees of all technical levels
→ Instant remote troubleshooting to resolve issues quickly
→ Regular IT check-ups to prevent problems before they occur
→ Cybersecurity & Threat Protection
OUR QUALITY ASSURANCE PROMISE
We give you the tools to help your business become the best it can be. That's why we pride ourselves on offering the highest standards and ensuring that every interaction with our customers is near perfection.
The Graft team can manage everything, so you can be sure that the needs of your company and your customers are met.
The difference between ordinary and extraordinary is that little extra.
Our highly trained team can give you the time to focus on your business and what’s important.
